What we do
Do you know what people think about your brand at a non-conscious level?
Explicitly asking people what they think about a brand ignores the vital role that non-conscious brand perception plays in consumer decision-making.
We use a comprehensive range of technologies and tools from the disciplines of neuroscience, experimental psychology, and the cognitive, consumer and decision sciences.
We test implicit reactions in order to understand how people view your brand compared to its competitors and how your communications could influence brand perception, allowing you the opportunity to outsmart your competition.
Using global consumer panels to target the right people with scientifically validated tools, Mindlab tests brand attributes quickly and effectively. Whether you’re developing an entirely new brand, shifting your brand positioning, or looking to understand or alter specific perceptions of your brand, we can provide clear recommendations.
- What personality traits does your brand have and how strongly do people subconsciously link these to your brand?
- How can your communications change the strength of these associations and attitudes?
- Which touchpoints fit well with your brand identity?
- Does your brand have mobility or is it stuck in a category (and if so, why)?
- Is there a gap in the market that your brand could fill?
- How can your brand maintain strong identity and recognisability while modernising its positioning or refreshing its communications?
How do people view your brand?
Answering these questions expertly informs how people view your brand compared to its competitors, allowing you the opportunity to outsmart your competition.
Using global consumer panels to target the right people with scientifically validated tools, Mindlab tests brand attributes quickly and effectively.
How strongly do people associate different concepts with your brand?
We can determine which concepts associated with your brand differentiate you from your competitors and map out this landscape.
For example, we can check whether your brand is considered to be more or less premium, modern or aspirational compared with its competitors. We can tell you how your communications change the strength of these associations and attitudes towards your brand.
We can explore the distinctive assets of your brand (ranging from but not limited to symbols, fonts, the wordmark, design finishes, and colour schemes) as well as asset combinations. By supplementing implicit insights with open response questioning and AI-driven thematic analysis of the responses, we’re able to provide richness into what exactly people see in some of the key assets that are being explored.
We can help you to understand the intrinsic knowledge and key elements that contribute to your brand’s positioning, while also identifying less known or detracting factors.
Mindlab provides majorly credible and trusted studies to validate our packaging designs. They understand our business and the analysis we need. Their process is more consultative; it is great that we can work collaboratively together. We have a real understanding of their processes and we trust the methodology used to test consumers.
Senior Consumer Planning Manager, Diageo
Seen what we do but wonder who we do it for?
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